FAQs

Orders & Delivery

How long does delivery take?

Delivery usually takes 3-4 working days across Pakistan.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery nationwide.

Is delivery free?

No, we charge 250 delivery charges. We provide free delivery all over Pakistan over 4000 shopping with no hidden charges.

Which courier services do you use?

We deliver through trusted partners like TCS, BlueEx, and Pakistan Post.

How can I track my order?

Once your order is shipped, you’ll receive a tracking ID via SMS or WhatsApp.

Returns & Payments

What is your return policy?

We offer a 14-day return policy for your convenience.

How do I request a return?

You can contact us via WhatsApp or email with your order details to initiate a return.

How long does the refund take?

Refunds are processed within 3–4 working days after approval.

Are there any additional charges?

No, we do not charge any hidden fees or taxes.

What payment methods are available?

Currently, we offer Cash on Delivery (COD) only.

Products & Quality

What type of products do you offer?

We offer unstitched and ready-to-wear kids clothing, along with selected accessories.

Are your products good quality?

Yes, we focus on premium inspired designs with high-quality fabric and finishing.

Will the product look exactly like the pictures?

We ensure high accuracy, but slight color variations may occur due to lighting.

Do you restock sold-out items?

Some popular items are restocked, but availability may vary.

How do I choose the right size?

You can refer to our size chart available on each product page.